Thank you for shopping with Fimblendz Foods Pvt Ltd. We hope you love our products as much as we do. However, if you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

 

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

- The request must be made within 3 days of receiving your order.

- The product must be unused, unopened, and in its original packaging.

- Proof of purchase (order number and receipt) must be provided.

 

2. Non-Refundable Items

The following items are not eligible for a refund:

- The product which is used, opened, and not in its original packaging.

 

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer service team at contact@fimblendz.com or [customer service phone number].

2. Provide your order number, the product in question, and a brief explanation of why you are requesting a refund.

3. Our team will review your request and provide instructions on how to return the item if necessary.

 

4. Return Instructions

If your refund request is approved, you will be provided with return instructions. Please ensure that the product is securely packaged to avoid damage during return shipping. You will be responsible for any return shipping costs unless the return is due to a mistake on our part or a defective product.

 

5. Processing Time

Refunds are processed once we receive and inspect the returned product. Please allow 5 business days from the receipt of the returned item for the refund to be issued. The refund will be credited back to your original payment method.

 

6. Exchanges

If you would prefer to exchange a product rather than request a refund, please contact our customer service team. Exchanges are subject to product availability.

 

7. Contact Us

For any questions or concerns regarding our refund policy, please contact us at:

- Email: info@fimblendz.com

- Phone: +91-9266095670

- Address: Sector 109, Gurugram, Haryana - 122017

 

We value your satisfaction and are committed to resolving any issues promptly. Thank you for choosing Fimblendz Foods Pvt Ltd.

 

*This policy is subject to change at any time. Please review it periodically for updates.*